Industries · Restaurants
AI receptionist for restaurants.
Take every reservation, even in the middle of service.
An AI receptionist for restaurants answers the phone during service, takes and changes reservations, answers questions about the menu, opening hours and parking, and collects the details of group bookings, so your staff can look after the guests in front of them.
Sound familiar?
- The phone rings hardest exactly when the room is full and every hand is busy.
- Unanswered calls mean lost tables, especially for evenings and weekends.
- Staff answer the same questions about opening times, parking and dietary options all day.
- Group bookings and event enquiries need details that get lost on scraps of paper.
What Reon does.
- Answers every call in your restaurant's name, during and outside service.
- Takes, changes and cancels reservations in your booking calendar.
- Answers questions about the menu, dietary options, hours and location from your information.
- Passes detailed allergy questions to your team rather than guessing.
- Collects the details of group bookings and private events for the manager.
- Confirms bookings by text and sends reminders to cut no-shows.
Friday, 8:15 PM, full house. A guest calls to book for six tomorrow and asks about gluten-free options. Reon checks availability, books 7:30, mentions the gluten-free dishes from your menu notes and texts a confirmation. Nobody leaves the floor.
The services behind it.
Common questions.
Can it take reservations into our booking system?
When your booking system can be connected, yes — we check which one you use first. Otherwise reservations go into a shared calendar your team works from.
How does it handle allergy questions?
It answers from your menu notes, and passes detailed allergy questions to your team rather than guessing.
Will guests know they are talking to AI?
It is good practice to say so at the start of the call, and in some places it is required. What guests care about most is getting their table booked without waiting.
See what Reon would catch in your first week.
Tell us how calls, chats and bookings happen in your business today. We will show you what Reon would handle, and what you would stop missing.
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